This Privacy Policy describes how JoltBuddy™ ("we", "us", or "our") collects, uses, and discloses your personal information when you use our services or make a purchase from https://joltbuddy.com (the "Site"). By accessing or using our Site and services, you agree to the practices described below.
Information We Collect
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Information You Provide: Name, email, shipping address, payment details, customer service inquiries
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Automatically Collected Data: Device information, IP address, browsing data via cookies or analytics tools
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Third-Party Sources: Payment processors, Shopify, analytics tools
How We Use Your Information
- To process and fulfill your orders
- To provide customer service and respond to inquiries
- To improve the performance and usability of our website
- For marketing, promotions, and personalised advertising (you may opt out)
- To ensure fraud prevention, safety, and legal compliance
Cookies and Tracking
We use cookies to enhance your experience, run analytics, and personalise content. You may disable cookies through your browser settings, although some features may not function properly.
Sharing of Information
We may share your information with:
- Third-party vendors (e.g. payment processors, shipping providers)
- Marketing and analytics partners
- Legal authorities if required
We do not sell personal information or share it in ways that breach privacy standards.
Your Rights
You may have the right to:
- Access or correct your information
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent to processing where applicable
To exercise any rights, contact us at joltbuddy@gmail.com.
Children’s Data
We do not knowingly collect data from individuals under 16. If you believe a child has provided us with personal data, please contact us for removal.
Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page.